State Farm® Insurance Agent Wesley Eckles
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tina Thrower
April 17, 2025
5
out of
5
rating by Tina Thrower
"Courtney was very courteous and very efficient with handling and explaining what was needed for my payments."
We responded:
"Tina, thank you for your positive review. We're glad to hear that Courtney provided courteous and efficient service while handling and explaining your payment requirements. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us as your insurance provider. #wesfromstatefarm"
Joyce Lawson
April 17, 2025
5
out of
5
rating by Joyce Lawson
"Helpful"
Joan George
April 17, 2025
5
out of
5
rating by Joan George
"Very good and helpful"
Shunda Gardner
April 8, 2025
5
out of
5
rating by Shunda Gardner
"Sharon was very helpful in helping me make my payment!! She didn’t stop there! She took the time to look over my policy to see if I wanted to make updates. Sharon made me felt like family being so happy and friendly. Thank you Sharon!!"
We responded:
"Thank you, Shunda! We’re so glad to hear that Sharon went above and beyond to help you. It’s our goal to make every client feel like family. We appreciate your kind words! #WesFromStateFarm"
Nigel Autrey
March 25, 2025
5
out of
5
rating by Nigel Autrey
"Wesley Eckles’ State Farm on 6161 Greenwood Rd is the best State Farm in the whole Shreveport/Bossier area. When I say the customer service is A1, it’s A1. The whole team is the best but I have to give a shout out to Ms.Krystal and Ms.Courtney, they handle everything with no problem or hesitation. They made sure I understood everything pertaining to my car and life insurance. Thanks, Nigel"
We responded:
"Thank you so much, Nigel! We appreciate the love and the shoutout to Krystal and Courtney. We’re blessed to have you as a customer! #wesfromstatefarm"
Tarsha Jones
March 21, 2025
5
out of
5
rating by Tarsha Jones
"I was blessed to have two knowledgeable and friendly young ladies, Krystal and Courtney , get my children’s life insurance started for me!! The customer service was A1! I highly recommend !"
We responded:
"Thank you, Tarsha! We’re so glad Krystal and Courtney took great care of you. We truly appreciate your recommendation! #wesfromstatefarm"
Elmer
March 13, 2025
5
out of
5
rating by Elmer
"I have only had the Wesley Eckles - State Farm office as my agent for a short time. I have been with State Farm for many years. The experiences that I have had working with this group, especially Courtney Moore, have been very positive. They are always professional and strive to assure that I understand the issue that we are dealing with."
We responded:
"Elmer, thank you for your kind words and for trusting our office with your insurance needs! We’re so glad Courtney and our team have provided a positive experience for you. If you ever need anything, we’re always here to help! #wesfromstatefarm"
Cynthia Williams
March 12, 2025
5
out of
5
rating by Cynthia Williams
"Very friendly and helpful"
We responded:
"Cynthia, we appreciate your 5-star review! Our team is dedicated to providing friendly and helpful service, and we’re glad you had a great experience. Let us know if we can assist you with anything in the future! #wesfromstatefarm"
Israel Johnson
March 11, 2025
5
out of
5
rating by Israel Johnson
"Wesley, and his great team have taken care of me and my family for 2 decades. He has been there when the weather and storms were bad and caused damage. They contacted us and assisted with claims. Whenever there was any type of accidents from cars or homes State Farm was there as the slogan states- Like a good neighbor State Farm is there. Thanks Wesley and your great staff at State Farm. Keep up the great work for your clients. Israel"
We responded:
"Israel, I truly appreciate your loyalty and trust over the past two decades! It means a lot to me that we’ve been able to be there for you and your family when you needed us most. We’re always here to help—just like a good neighbor. Thank you for your kind words! #wesfromstatefarm"
Karen Barnes
March 10, 2025
5
out of
5
rating by Karen Barnes
"I an a firm believer in excellent customer service, and I am truly grateful to Sharom at Wesley Eckles State Farm Insurance for assisting me in my efforts. She promptly filed my claim, ensuring that my glass repair will be expedited. Thank you so much."
We responded:
"Karen, thank you so much for your thoughtful review! We’re thrilled that Sharon was able to provide the excellent customer service you deserve and get your claim handled promptly. We appreciate you choosing our team to take care of your insurance needs! #wesfromstatefarm"
Nancy Ambrose
March 7, 2025
5
out of
5
rating by Nancy Ambrose
"Kourtney was wonderful. She made sure I understood every step in my life insurance needs. She was very patient with me. I love State Farm. She did a great job."
We responded:
"Nancy, thank you for your kind words! We’re so glad Ms. Courtney was able to guide you through your life insurance needs with patience and care. We appreciate you trusting our team and being part of the State Farm family! #wesfromstatefarm"
Mike Roach
March 7, 2025
5
out of
5
rating by Mike Roach
"Ms. Krystal took care of my windshield replacement and had Simple Safe coming to my office to replace it on site."
We responded:
"Mike, we’re happy to hear that Krystal took great care of your windshield replacement and coordinated everything for you. Providing seamless service is our goal, and we appreciate your trust in us! #wesfromstatefarm"
Frank Gipson
February 10, 2025
5
out of
5
rating by Frank Gipson
"Ms. Vicky saved me over $1,000 a month!!"
We responded:
"Thank you, Frank! We’re so glad Ms. Vicky was able to help you save over $1,000 a month—our team is always here to find the best coverage at the best price. We appreciate your trust in us! #wesfromstatefarm"
Debbie Fuller
February 9, 2025
5
out of
5
rating by Debbie Fuller
"NAUW Mansfield Branch loves Wesley Eckles State Farm. Great Partmers in community service!!"
We responded:
"Thank you, Debbie! We’re honored to partner with the NAUW Mansfield Branch and be part of such an amazing community. Your support means the world to us! #wesfromstatefarm"
Martin Sinegal
February 7, 2025
5
out of
5
rating by Martin Sinegal
"Thank you ms Cali for going above and beyond for your customer support and thank you State Farm for the great coverage options. I will be sending ms Cali more business"
We responded:
"Thank you, Martin! Ms. Cali truly goes above and beyond for our customers, and we’re happy to hear she provided top-notch service. We appreciate your business and look forward to serving you again! #wesfromstatefarm"
Meiocus M Durden
February 3, 2025
5
out of
5
rating by Meiocus M Durden
"Cali was great, she gave me all the info I needed with having to ask, she answered all of my questions & assured me that she was giving me the best quote. I got my policy today be cause of Cali!!! you were amazing! Thanks so much"
We responded:
"Thank you, Meiocus! We’re thrilled that Cali provided you with such a great experience and helped you find the best quote. Your trust in us means everything—welcome to the State Farm family! #wesfromstatefarm"
Ragaeshia Hollins
January 30, 2025
5
out of
5
rating by Ragaeshia Hollins
"Smooth and easy great customer service"
We responded:
"Thank you, Ragaeshia! We’re so glad you had a smooth experience and enjoyed our customer service. We appreciate your trust and look forward to serving you again! #wesfromstatefarm"
Kimberly Francis
January 24, 2025
5
out of
5
rating by Kimberly Francis
"Great service and very polite."
We responded:
"Thank you, Kimberly! I’m glad to hear you had a great experience with our service and found us polite. We appreciate your feedback! #wesfromstatefarm"
Eureka Thomas
January 22, 2025
5
out of
5
rating by Eureka Thomas
"Y'all good insurance to have"
We responded:
"Thank you, Eureka! We appreciate your kind words and are so happy to be your choice for insurance. We’re always here when you need us! #wesfromstatefarm"
Mike Gardner
January 21, 2025
5
out of
5
rating by Mike Gardner
"Mrs Debra was very nice and helpful"
We responded:
"Thank you, Mike! We’re so happy to hear that Mrs. Debra was helpful and provided great service. We appreciate your support and look forward to assisting you again! #wesfromstatefarm"
Cheryl Jones
January 15, 2025
5
out of
5
rating by Cheryl Jones
"Good afternoon. On every occasion I have had the opportunity to speak or work with my friends at Wesley Eckle's- State Farm, I have been treated like a member of the family. I appreciate this. Any questions I might have they go out of their way to answer them. If I'm not in agreement with something about my policy, I'm able to discuss and get the understanding I need. I'm thankful for having a caring insurance family on my side. Cheryl Jones"
We responded:
"Cheryl, your kind words mean so much to us! We’re grateful to have you as part of the Wesley Eckles State Farm family and are always here to help in any way we can. Thank you for trusting us with your insurance needs! #wesfromstatefarm"
CHRIS BROWN
January 14, 2025
5
out of
5
rating by CHRIS BROWN
"The process to get to my account and see if I was on top of my payments was very seamless."
We responded:
"Thank you, Chris! We’re glad to hear that your experience was seamless, and we appreciate you choosing us for your insurance needs. Let us know if there’s ever anything else we can do for you! #wesfromstatefarm"
Whittney Polley Heard
December 19, 2024
5
out of
5
rating by Whittney Polley Heard
"State Farm is an incredible insurance company but the Wesley Eckles office sets the bar HIGH. Fredricka always goes over and beyond to exceed my needs. She listens, is accommodating for my busy schedule, recommends the best options, and helps you you make the most informed decision based on your goals. I’m so grateful. It’s such a smooth and simple process with each product. I’ll never switch."
We responded:
"Whitney, wow—your review made our day! We love hearing how Fredricka went above and beyond to provide outstanding service. Thank you for your trust and support—we’re always here to help! #wesfromstatefarm"
Joseph Hodges
December 9, 2024
1
out of
5
rating by Joseph Hodges
"Their customer service is terrible. The people are extremely rude and don’t want to do their job or help anyone. I wouldn’t recommend them to anyone"
We responded:
"Hi Joseph, we have reviewed our records and do not show you as a customer of our agency. We take feedback seriously, but it’s important to clarify that this review does not reflect the experience of those we actually serve. Our team is committed to providing excellent service, as seen in the many positive reviews from our real customers. If you have any concerns, we’re happy to discuss them—feel free to contact me directly at 318-797-3555. #wesfromstatefarm"
Whitney smith
December 2, 2024
5
out of
5
rating by Whitney smith
"Had an excellent experience with Felicia! Her customer service was exceptional. She went above and beyond to help me. I appreciate great customer service and she provided just that."
We responded:
"Thank you, Whitney! We’re so happy to hear that Felicia provided exceptional service and went above and beyond to assist you. Great customer service is what we strive for every day! We appreciate your support. #wesfromstatefarm"